"To create a great organisation, you need great people."
J Peterman

 

 

 

 

 

 

 

 

 

 

Experienced management team

Realtalk’s management team has a solid bank of experience that you can rely on, with over 20 years of specialist expertise in areas such as IT, telephone systems, carrier management and warehouse teams.  We are always keen to share our knowledge and promote best practice in response handling, fulfillment and e-commerce.

If you succeed, we succeed.  You’ll find we really try to understand your business and your objectives, as it gives us the best chance of helping your business grow.   And we’re pro-active, so if we see areas where improvement can be made, we’ll tell you.

David Fordham - Managing Director

David has many years experience in warehousing and carrier management and, achieves excellent efficiency levels for Realtalk clients. He also has responsibility for IT and Finance. He has over 20 years experience in senior financial and operational positions in the retail and print industry, with blue-chip names including Lands End and MGN.

Andrea Goodall - Call Centre Manager

Andrea has an excellent knowledge of telephone systems, and her industry contacts have helped many of our clients save money and improve other areas of their business. She has held key roles in the call centre industry for 11 years, dealing with both inbound and outbound campaigns for many different sectors.

Steve Greenwood - IT Manager

Steve provides reporting and IT support for Realtalk clients with the philosophy that the IT should be led by the business, not the other way round.  His in-depth understanding comes from having written financial database systems himself, and his extensive IT background covers clients from small IT suppliers to large multi-nationals.